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Delivery and Returns

H O M E W A R E  &  G I F T S

We hope you will be delighted with your Catkin & Olive products, however if for any reason you need to return your item, please do contact us within 7 working days of receiving it. Items can only be refunded, if they are in an undamaged and saleable condition. Please note, postage is not refunded.

Items that have been made to bespoke specification cannot be refunded.

 

O R D E R I N G

Most of our products are handmade to order, so please allow 2-3 weeks from the time of ordering. In a lot of instances, we will have items in stock or are able to process in the 10-14 day period. However, if you should need something sooner, then please do email us at catkinandolive@gmail.com and we will try our hardest to get your order to you sooner.


F A B R I C

Once you have received your fabric, please check it very carefully before cutting. Refunds can only be issued if the fabric is uncut and returned within 7 working days of receiving it.